Does one size fit all?
We
have been providing 360 degree appraisal systems for 6 or 7 years now.
One trend that we have noticed is a move to having recipients have some
control over the questions that are asked. At one extreme we have
responded to this with a full self service appraisal solution www.myown360.com
. But for most of our corporate clients the requirement is to allow the
recipient to tailor their questionnaire or simply select the
competencies that they should be assessed upon.
We see this as a
great development. It assists the process of gaining the recipient's
buy-in to their own feedback, reduces the number of questions that are
not relevant, and often reduces the overall question count as there is
no need for a superset of questions that everyone is asked.
A
free-for-all is not the answer of course. Instead, we encourage
organisations to set the overall framework - perhaps including some
core competencies that are asked of everyone. Optional competencies are
then selected from a range designed by HR or with our involvement.
As
well as selecting competencies we are also seeing requests to select
the questions that are to be asked. For a given competency the company
may offer up 6 alternatives with the recipient selecting the 4 they see
as most appropriate.
We beleive the benefits of an online 360 degree appraisal system
are starting to be realised as the introduction of practices that
improve 360 are being introduced at the same time as costs are reduced
through a move from a paper-based procedure.
360 degree appraisals from Bowland Solutions
Posted Monday, July 9, 2007 by
Brendan Walsh
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